Privacy Policy

At Astha Handicrafts, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website www.asthahandicrafts.com.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Details required to complete your order (processed securely by payment gateways; we do not store card details).

  • Order Information: Items purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device details, cookies, and browsing behavior.

2. How We Use Your Information

We use the collected data to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases, inquiries, or promotions.

  • Improve our website, products, and customer experience.

  • Ensure secure transactions and prevent fraudulent activities.

  • Provide customer support.

3. Cookies & Tracking

We use cookies to:

  • Enhance your browsing and shopping experience.

  • Remember your preferences and cart items.

  • Analyze website traffic and performance.

You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Trusted Service Providers (e.g., shipping companies, payment processors) only for completing your orders.

  • Legal Authorities if required to comply with laws or protect our rights.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your account and personal information.

  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with a revised “Last Updated” date.